Shipment and Return Policy is effecti1ve 1 December 2017. Revised September 12, 2020.


Shipments and returns

Your pack shipment

Packages are generally delivered within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied. You will have the option to choose the delivery time between ground, next day and second day and you will always be shown the cost of your choice. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.